Home » PGDM in Operations » Key Personality Traits of an Operations Manager
Key Personality Traits of an Operations Manager

Key Personality Traits of an Operations Manager

Operations management is one of the most sought after career options in India. This unconventional career choice is not only monetarily rewarding, but also helps to earn recognition in your organization. An operations manager contributes to the company to a very great extent.

In order to work as an operations manager, you need to earn a management degree in operations. Apart from the educational qualifications, you also need to possess some other skills to work in the operations. Let’s understand some of the essential qualities required to make a successful career in operations.


An operations manager is expected to be the ‘jack of all trades and master of one.’ Multitasking is essential because he has to deal with a number of aspects like budget management, vendor management, logistics, inventory management, etc.

Good communication skills

Maintaining third party relations is one of the critical aspects of operations management. It requires crisp communication skills to ensure that there is proper flow of information between various departments. Similarly, good presentation and interpersonal skills are important too.

Leadership skills

An operations manager needs to constantly keep his team motivated and be on his toes so that the balance is maintained between the various organizational aspects. An Operations Manager is expected to be an effective leader and take initiatives because many crucial decisions need to be taken by him.

Technically sound

Most of the engineers or students with technical background make a career in operations management. This is because it requires some technical or I.T. knowledge along with managerial skills. It is said that an operations manager does all that an engineer with more than five years of experience does.

Process oriented

An Operations Manager is expected to have sound knowledge of the business processes and must remain updated with the changing market trends. He is expected to adhere to the quality standards of the organization.

Analytical mindset

An analytical mindset is very important. Additionally, it is also imperative that he must have problem solving abilities and must be able to resolve conflicts internally and even with the external suppliers.


Operations manager needs to have a sense of accountability because he is responsible for a number of aspects. He is answerable to the higher management as well as the third parties.

An eye for quality

Quality assurance and quality control are the responsibilities of an operations manager. He has to ensure that the quality of the product is as per the expectations of the clients. He has to introduce new and innovative methods to improve quality.

Ability to work under pressure

There are a number of things that an operations manager has to look after. He has to adhere to stringent deadlines and work to deliver on time. Hence, it is necessary that he works effectively even under pressure situations.

All in all, operations management is a very challenging and dynamic career. If you have the right blend of knowledge and skills, you can perform exceedingly well.

Leave a Reply

Your email address will not be published. Required fields are marked *